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macOS Sonoma is installed on all new Macs and is available to upgrade to on most current model Macs. The ³ÉÈË´óƬ offers software to suit the current and previous version of macOS – macOS Sonoma and macOS Ventura. We recommend upgrading to the latest possible macOS for your hardware as there is limited or no support for older macOS versions.

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Apple have now transitioned their processors to Apple Silicon, based on ARM architecture, but continue to support Mac computers that use the Intel processor.

Apple silicon is a complete change of architecture which requires some applications to be compiled specifically for ARM. While most standard software is now Apple silicon ready, compatibility and support will vary for many other software titles.

An app called Rosetta 2 enables Mac computers with Apple silicon to use apps built for a Mac with an Intel processor.

ITDS regularly review and test common applications used as they become available

macOS 12 Monterey - End of Support, late 2024Ìý

Apple will end support for macOS 12 Monterey in late 2024. Apple will stop releasing security updates and the catalogue of University standard software may become incompatible as developers move to support current operating systems. We highly recommend upgrading your version of macOS immediately.

macOS 13 Ventura Ìý- End of Support, late 2025

Apple will end support for macOS 13 Ventura in late 2025. Apple will stop releasing security updates and the catalogue of University standard software may become incompatible as developers move to support current operating systems. We highly recommend upgrading your version of macOS as soon as possible.

macOS 14 Sonoma

macOS Ventura is the current supported operating system installed on all new Mac computers and free to upgrade to on most current model Macs

macOS 15 Sequoia

macOS Sequoia is the next release of macOS, due in September 2024, and will become the current supported operating system into 2025.

How to upgrade

Please refer to Apple'sÌýÌýguide.Ìý

Do you need Help?

If you have any questions or would like advice before upgrading your Mac, you can contact the Service Desk or book in an appointment to have your Mac upgraded by one of our support staff. Call us on 8313 3000 or log a request via the .

Hardware considered obsolete by Apple cannot run the latest operating system or receive security updates. These systems are unsafe and represent a risk to The University. It’s recommended this hardware is decommissioned and disposed of through our eWaste process.

A full list of obsolete devices is available in this Apple support site article:Ìý
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ÌýEnd of Life Macs - late 2024.Ìý

ÌýThe following models, including any older models, which are unable to run macOS 13 Ventura, will become obsolete in late 2024 and should be replaced before this time. After this date, these computers will be subject to restricted or disabled network and service access.

MacBook Pro (15-inch, 2016)

MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)

MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)

MacBook Pro (Retina, 15-inch, Mid 2015)

MacBook Pro (Retina, 13-inch, Early 2015)

MacBook Air (13-inch, 2017)

MacBook Air (13-inch, Early 2015)

MacBook Air (11-inch, Early 2015)

MacBook (Retina, 12-inch, Early 2016)

iMac (Retina 5K, 27-inch, Late 2015)

iMac (Retina 4K, 21.5-inch, Late 2015)

iMac (21.5-inch, Late 2015)

Mac mini (Late 2014)

Mac Pro (Late 2013)

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Windows 10

The ³ÉÈË´óƬ offers software to suit recent and supported versions of Windows 10. We recommend upgrading to Windows where possible as there is limited or no support for older Windows versions.

Personal computer support information for

University computer support information for

How to check

How to

University computers managed by Information Technology & Digital Services are automatically upgraded to new versions of Windows 10 when available and the computer is active on the network.

Windows 11

Windows 11 is being rolled out throughout the University. To upgrade your Windows 10 staff computer to Windows 11, please visit our Windows 11 website for more information.Ìý

Windows 10 - Ending support, October 2025

Microsoft willÌýÌýon October 14 2025. Machines still running Windows 10 will no longer receive security updates or support for standard University software. ITDS will be rolling out Windows 11 to supported computers across the University to replace Windows 10 prior to its support ending.

Please visit our Windows 11 UpgradeÌýwebsite for more information.Ìý

How to upgrade

University computer -ÌýSelect theÌýStartÌýbutton,Ìýand then go toÌýSettingsÌý> Update & SecurityÌý>ÌýWindows Update then choose Check online for updates from Microsoft Update

Contact the Service Desk if you are having difficulties with updating to the latest version of Windows.

Personal computer -ÌýPlease refer to Microsoft’sÌý page.

There is a number of popular free and University supplied software applications that have a limited or end of life status and are no longer receiving security updates.ÌýMany of these titles have an increasing number of security vulnerabilities and should be removed.

Information Technology and Digital ServicesÌýwill contact affected staff with options to remove or upgrade the following list of titles in use by staff on University computers:

• Adobe Acrobat Pro XI and older
• Adobe Reader XI and older
• Adobe Creative Suite 6 and older
• Adobe Creative Cloud 2017 and older
• Adobe AIR
• Adobe Flash
• Microsoft Silverlight
• Microsoft Office 2011 and older
• Oracle Java SE JRE 8 and older
• Oracle Java JDK 8 and older
• Internet Explorer

Staff members canÌýÌýusing ourÌýonline form. Please note that students are unable to request any new software installations or upgrades.

The assists ITDS in reviewing intended software purchases to ensure that you are receiving the best value, that the software purpose is not already met by an existing service offered by ITDS and to mitigate any compatibility, security and/or licensing issues.

All non-standard software requires assessment every 12 months to ensure that any changes in the offering are reviewed and the University is protected.