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Your Services

For everything you need to know about the services available through Information Technology and Digital Services.

A to Z
A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Z

A

About your University account (username) and access

ADAPT

C

Change my password

Connect to a wireless network

E

Eduroam for UofA users

Eduroam for visitors

G

Generic accounts (staff only)

Guest or visitor access to wifi

J

Jabber

M

Mailing lists (staff only)

MyUni support

P

Password management

Phone calls through Voice Over IP

Project management

R

Remote (VPN) access

Report a faulty computer form

S

Software available

Staff accounts

Student accounts (username)

Student computer suites

T

Technology program and digital solutions

U

UofA wireless network

V

Visitor accounts

W

Wifi coverage

Wifi networks

Z

Zoom web conferencing

Accounts and access

All about your accounts and access to University systems: your account, what to do if you forget your password

Collaborative communication tools

Collaborative communication tools

Email

Switching off Email Support

Hardware

All about purchasing hardware (staff only)

Network services

All about the University's internet, wireless and networks: your internet quota, how to top up your quota

Printing

All about your printing: quotas, where to print, how to print

Program and digital solutions delivery

Program and Digital Solutions Delivery

Software

All about the software available to you within the University and on your personal devices

Storage

All about your storage options: where it is, which storage option to use, storing your data safely