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To print a document:Ìý

1. In the print menu, selectÌý'Follow-You-Print-Q'Ìýas the printer queue, select the desired options and click 'Print'.

2. Release your prints by tapping onto the printer with your University ID card or using the interface to manually enter your credentials (a-number and password). The first time you tap on, you may be prompted to manually enter your credentials.

Note.ÌýThis process is now a University-wide policy from the Vice-Chancellor.

3. Log out of the printer by pressing the ‘Exit door’ icon in the top right of the interface (not the similar-looking icon in the bottom left of the interface, as that won’t correctly log you out).
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Can’t see ‘F´Ç±ô±ô´Ç·É-³Û´Ç³Ü-±Ê°ù¾±²Ô³Ù-²Ï’?Ìý

It may not be installed on your device, meaning you need to follow the relevant instructions in the table below, to install it (and then restart your device).Ìý

The below locations (University areas) don’t receive the Konica Minolta Valet service and as such need to manage some aspects of their printer maintenance. This includes the ordering of paper and the physical replacement of toners (noting toners are still automatically ordered and delivered).

• Adelaide Magistrates Court
• Basil Hetzel Institute
• G-Trac Centre
• Lot 14, Australian Institute for Machine Learning (AIML) & Tech Central
• Lyell McEwin Hospital
• Modbury Education Centre
• National Wine Centre
• Norwich House
• Outreach Dental, Common Ground, Light Square
• Port Augusta Learning Centre
• Port Lincoln Adelaide Rural Clinical School
• Port Pirie Student House
• Queen Elizabeth Hospital
• Student Village
• The ³ÉÈË´óƬ College
• ³ÉÈË´óƬ Melbourne Campus
• University Sports Association (Lady Symon Building, Union House)
• Women's and Children's Hospital

• If the printer interface displays ‘Connection failed’ (due to a network issue or a recent power outage), reboot the printer by turning it off (for 30 seconds) and back on again using the power switch on the right-hand side of the printer. If the problem persists, raise a ticket via the form.Ìý

• If Follow-You-Print-Q isn’t the default selection when printing, follow the guide.Ìý

• If you see ‘low toner’ warnings, don't remove and shake the toner cartridges as that can disrupt the automatic toner ordering system. Just wait for the new cartridge to arrive from the supplier.Ìý

• Only use when printing labels, pamphlets and envelopes. Also, only use full label sheets when printing labels (sheets with missing labels may damage the printer).Ìý

• When printing on thicker paper (up to 300 GSM) use the printer’s bypass tray rather than the main trays.Ìý

• The printer stapler can only staple a maximum of 50 pages at a time. If your print exceeds that limit, it won’t be stapled and you will need to use another device to staple it (e.g. a binding machine).Ìý

• To scan a double-sided document, go to ‘Scan’ on the interface, select ‘Settings’ and then ‘2-sided’ as the duplex mode.Ìý

• The ‘Scan to Email’ function only allows you to email the resultant scan to yourself (not other University staff, students or external people). This security measure ensures the sending of scans is traceable and doesn’t inadvertently clog print queues with large documents.Ìý

• The ‘Scan to OneDrive’ function allows you to scan a document directly to your personal OneDrive folder so you can access it digitally from your device. Refer to the guide for details.Ìý

• The UBS ports on the printer have been disabled and cannot be used to print documents. This security measure eliminates the potential for cyber attacks through those ports.Ìý

BenefitsÌý

• Increased Printer AvailabilityÌý
  You can print your documents on Follow-You-Print-Q printers across the University, including Waite, Roseworthy, AHMS and North Terrace. View the for details.Ìý

• Improved Document SecurityÌý
  Your documents only print when you are at the printer, preventing unauthorised personnel from accessing them.Ìý

• Advanced Data SecurityÌý
  Your documents are encrypted for security throughout the printing process via contemporary PaperCut technology.Ìý

• Enhanced Printing SupportÌý
  ITDS and the Valet Service can partner to monitor and respond to printer issues through a centralised workflow on MyIT.Ìý

• Sustainably-managed PrintingÌý
  Printer usage is monitored, providing efficient use of consumables and reducing paper waste to support the University’s sustainability targets.Ìý

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Risks of not using Follow-You-Print-QÌý

• Unwanted disclosure of sensitive informationÌý
  Printed documents can be viewed, copied or taken by anyone without your knowledge.Ìý

• Limited supportÌý
  ITDS and the Valet Service have limited print job visibility and hence can’t provide a full support service.Ìý

• No printing auditabilityÌý
  The University cannot respond to ‘printing’ audit requests for documents printed without using Follow-You-Print-Q.Ìý

Visit the Student print quota top-ups website for details.Ìý

Faculties / Schools may choose to contribute towards additional printing quotas for their students by completing the  form on MyIT.Ìý

Higher Degree Research (HDR) staff aren’t required to pay for their printing as they are classified as University staff.Ìý

Quick Reference Guide - Getting StartedÌý

Using Scan to OneDriveÌý

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Basic Function - Register to Print, Copy, or ScanÌý

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