Support

The University provides support for members of the community who have experienced or witnessed sexual assault, sexual harassment, bullying, harassment and other forms of inappropriate behaviour.

Emergency contacts

For staff and titleholdersÌýFor studentsÌýFor volunteers, visitors and contractorsÌýHow toÌýrespond

For staff and titleholdersÌý

Options include:

  • counselling through the University’s Employee Assistance Program
  • assistance in making a reportÌý
  • assistance through the process of an investigation or misconduct process
  • assistance in making an external report to the police or other external agency
  • precautionaryÌýmeasures in order to minimise the potential for harm to any personÌý

  • Counselling

    An Employee Assistance Program (EAP) is a confidential short-term, solutions focussed counselling, coaching and mentoring service, designed to help you and or your immediate family explore and implement strategies to address issues which may be having an impact on your wellbeing.

  • HR Advisors - information and advice

    The HR Advisory team consists of dedicated HR Advisors who provide support to staff and titleholders throughout a complaint process. ÌýThis includes receiving reports, providing procedural advice, connecting staff and titleholders to support services and assisting with any local workplace changes that may be required throughout a process. Ìý

  • Domestic violence

    Support options available for all staff experiencing domestic violence can be found on the Human Resources website.

    The followingÌýspecialist external resources are also available:

    • Police – 000 (for emergency only)
      Ìý
    • - 24 hours: 1800 737 732 (1800 RESPECT)
      Ìý
    • South Australian Domestic Violence Helpline - 24/7 free confidential crisis service support: 1800 800 098 Ìý
      Ìý
    • Crisis Care: 131 611 Ìý
      Ìý
    • :1800 800 098 (24 hours a day, 7 days a week) Provides support to women and their children experiencing Domestic and family violence
      Ìý

    • Rainbow Sexual, Domestic and Family Violence Helpline - 24/7 free confidential counselling line – 1800 497 212

    • Migrant Women’s Support Program - support for migrant women and their children who experienced domestic violence – 08 8152 9260

    • Ìý- 24/7 free confidential service for men who have concerns of their mental health or experience difficulties in their relationships: 1300 78 99 78
      Ìý
    • No to ViolenceÌý- 7 days confidential service for men who have or are still behaving abusively – 1300 766 491

    Ìý

    Ìý

  • Support for changes to working arrangements

    Changes to working arrangements as a result of a report of unacceptable behaviour can be discussed with your direct supervisorÌýor aÌýHuman Resource Advisor.

  • Rape and sexual assault
    • ±Ê´Ç±ô¾±³¦±ð: 000 (for emergencies only) Ìý
    • Yarrow Place rape and sexual assault service – 24 hours: 1800 817 421 Ìý
    • National sexual assault, domestic family violence counselling service - 24 hours: 1800 737 732 (1800 RESPECT) Ìý
    • Sexual Assault Counselling Australia (includes historical or child sexual abuse) ÌýPhone: 1800 211 028 
    • : 1300 78 99 78

  • Suicide and mental health emergencies
    • Mental Health Triage Service 24-hour service: 131 465 Ìý
    • 24-hour phone counselling: 131 114 (SMS/text services only if outside of Australia)
    • SANE Helpline (mental illness information, support and referral): 1800 18 7263
    • :Ìý1300 659 467
    • :Ìý1300 22 46 36
    • :Ìý1800 650 890

  • Other

    General:

    • For services in South Australia - 
    • For sexual health and relationship wellbeing in South Australia - 

    Support for men:

    • : 1300 78 99 78

    Support for LGBTQI*:Ìý

    • LGBTIQ+ Violence Service (National):Ìý1800 497 212
    • Ìýanonymous and free LGBTI peer support and referral for people in Australia: 1800 184 527

    Support for Aboriginal and Torres Strait Islanders:

    • ÌýprovidesÌýcontemporary culturally based health and social and emotional wellbeing services.

    Migrant and refugee services:

For Students

Options include:

  • counselling through the University’s Counselling SupportÌýÌýor referral to other support services
  • assistance in making a reportÌý
  • assistance through the process of an investigation or misconduct process
  • assistance in making an external Report to the police or other external agencyÌý
  • reasonable measures in order to minimise the potential for harm to any person including, but not limited to:Ìý
    • class timetable changes
    • academic adjustments
    • placement reassignment
    • temporary remote learning or working arrangements.Ìý

  • Counselling

    Student Life Counselling Support is free, confidential and available to all enrolled students.

    Counselling Support provides a safe place for you to seek support and practical advice if you have been subjected to sexual misconduct or any other unacceptable behaviour.

    We have a dedicated Specialist Sexual Violence Counsellor who trains (and is consulted by) all of our fully qualified counselling staff. This ensures you are getting the best care in navigating the effects of sexual harm and to discuss your options (e.g. reporting and seeking further help and support).Ìý

    Access counselling

    Urgent Support -ÌýUniversity Crisis Line

    Weekdays 5pm - 9am,
    Weekends and public holidays 24 hrs
    Tel:1300 167 654 or text +61 488 884 197
    (Offshore students - use the text number for contacting the University Crisis Line during the designated hours) Ìý

  • Additional support resources for students

    Academic SupportÌý

    Medical SupportÌý


    Ground Floor, Horace Lamb Building, North Terrace Campus +61 8 8313 5050Ìý

    Pharmacy on campusÌý

    Closest pharmacies are in Rundle Mall (to North Terrace Campus)Ìý
    Late night pharmacy:Ìý
    Midnight Pharmacy on Wakefield StÌý
    +61 8 8232 4445Ìý

    Housing/AccommodationÌý

    Accommodation ServiceÌý
    Level 4, Hub Central, North Terrace CampusÌý
    +61 8 8313 5220Ìý

    Financial AssistanceÌý


    +61 8 8313 5430Ìý

    Legal AssistanceÌý


    +61 8 8313 5430Ìý

    Student Representative CouncilÌý

    Ìý
    (inc. Women’s, Queer, Postgraduate, International, Disability, Rural, Welfare & Mature Age)Ìý

    Student case workersÌý


    +61 8 8313 5430Ìý

    Women’s officersÌý

    LGBTIQ studentsÌý

    Safer Campus Community – LGBTIQ*

    Disability SupportÌý

    Disability SupportÌý
    Level 6, Hughes Building, North Terrace CampusÌý
    +61 8 313 5962Ìý

    Aboriginal and Torres Strait Islander studentsÌý

    Wirltu YarluÌý
    Schulz Building, North Terrace CampusÌý
    +61 8 8313 3625Ìý

    International Student SupportÌý

    Ìý
    Level 6, Hughes Building, North Terrace CampusÌý
    +61 8 8313 4828Ìý

    Postgraduate research studentsÌý

    Adelaide GraduateÌýResearch SchoolÌý(AGRS)
    Level 10, Schulz Building, North TerraceÌý
    +61 8 8313 5882Ìý

  • SASH Information Network

    The Sexual Assault and Sexual Harassment Information Network (SASHIN)Ìýis made up of ³ÉÈË´óƬ staff who are committed to ensuring the University is a safe and respectful environment.

    SASHIN members are trained staff members who can provide students with information about their options relating to support services and reporting processes.Ìý

    SASHIN members will:

    • Listen without judgement
    • Refer students to relevant support servicesÌý
    • Provide information about reporting processes
    • Respect the student’s right to make their own decisions
    • Complete de-identified reporting via Safer Campus Community website

    SASHIN members will not:

    • Provide counselling services
    • Undertake investigations

    Training Ìýprovided to SASHIN:

    • First Responder Training
    • Consent Matters training (online)
    • Other training as required (includes updates by SASHIN co-ordinator)

    Support Provided:

    • Ongoing support through SASHIN coordinator
    • Yearly event with SASHIN members
    • Other networking opportunities as available
    • EAP provider (CHG)

    SASHIN Members

  • Rape and sexual assault
    • ±Ê´Ç±ô¾±³¦±ð: 000 (for emergencies only) Ìý
    • Yarrow Place rape and sexual assault service – 24 hours: 1800 817 421 Ìý
    • National sexual assault, domestic family violence counselling service - 24 hours: 1800 737 732 (1800 RESPECT) Ìý
    • Sexual Assault Counselling Australia (includes historical or child sexual abuse) ÌýPhone: 1800 211 028 Ìý
    • : 1300 78 99 78

  • Domestic violence

    The following specialist external resources are available:

    • Ìý
    • Police – 000 (for emergency only)
      Ìý
    • - 24 hours: 1800 737 732 (1800 RESPECT)
      Ìý
    • South Australian Domestic Violence Helpline - 24/7 free confidential crisis service support: 1800 800 098 Ìý
      Ìý
    • Crisis Care: 131 611 Ìý
      Ìý
    • :1800 800 098 (24 hours a day, 7 days a week) Provides support to women and their children experiencing Domestic and family violence
      Ìý

    • Rainbow Sexual, Domestic and Family Violence Helpline - 24/7 free confidential counselling line – 1800 497 212

    • Migrant Women’s Support Program - support for migrant women and their children who experienced domestic violence – 08 8152 9260

    • Ìý- 24/7 free confidential service for men who have concerns of their mental health or experience difficulties in their relationships: 1300 78 99 78
      Ìý
    • No to ViolenceÌý- 7 days confidential service for men who have or are still behaving abusively – 1300 766 491

  • Suicide and mental health emergencies
    • Mental Health Triage Service 24-hour service: 131 465 Ìý
    • 24-hour phone counselling: 131 114 (SMS/text services only if outside of Australia)
    • SANE Helpline (mental illness information, support and referral): 1800 18 7263
    • :Ìý1300 659 467
    • :Ìý1300 22 46 36
    • :Ìý1800 650 890

  • Other

    General:

    • For services in South Australia - 
    • For sexual health and relationship wellbeing in South Australia - 

    Support for men:

    • : 1300 78 99 78

    Support for LGBTQI*:Ìý

    • LGBTIQ+ Violence Service (National):Ìý1800 497 212
    • Ìýanonymous and free LGBTI peer support and referral for people in Australia: 1800 184 527

    Support for Aboriginal and Torres Strait Islanders:

    • ÌýprovidesÌýcontemporary culturally based health and social and emotional wellbeing services.

    Migrant and refugee services:

Volunteers, visitors and contractors

Registered volunteers are able to access the Employee Assistance Program (EAP).Ìý

Volunteers, visitors and contractors are also able to access a number of external support services.

  • Rape and sexual assault
    • ±Ê´Ç±ô¾±³¦±ð: 000 (for emergencies only) Ìý
    • Yarrow Place rape and sexual assault service – 24 hours: 1800 817 421 Ìý
    • National sexual assault, domestic family violence counselling service - 24 hours: 1800 737 732 (1800 RESPECT) Ìý
    • Sexual Assault Counselling Australia (includes historical or child sexual abuse) ÌýPhone: 1800 211 028 
    • : 1300 78 99 78

  • Domestic violence

    The following specialist external resources are available:

    • Ìý
    • Police – 000 (for emergency only)
      Ìý
    • - 24 hours: 1800 737 732 (1800 RESPECT)
      Ìý
    • South Australian Domestic Violence Helpline - 24/7 free confidential crisis service support: 1800 800 098 Ìý
      Ìý
    • Crisis Care: 131 611 Ìý
      Ìý
    • :1800 800 098 (24 hours a day, 7 days a week) Provides support to women and their children experiencing Domestic and family violence
      Ìý

    • Rainbow Sexual, Domestic and Family Violence Helpline - 24/7 free confidential counselling line – 1800 497 212

    • Migrant Women’s Support Program - support for migrant women and their children who experienced domestic violence – 08 8152 9260

    • Ìý- 24/7 free confidential service for men who have concerns of their mental health or experience difficulties in their relationships: 1300 78 99 78
      Ìý
    • No to ViolenceÌý- 7 days confidential service for men who have or are still behaving abusively – 1300 766 491

  • Suicide and mental health emergencies
    • Mental Health Triage Service 24-hour service: 131 465 Ìý
    • 24-hour phone counselling: 131 114 (SMS/text services only if outside of Australia)
    • SANE Helpline (mental illness information, support and referral): 1800 18 7263
    • :Ìý1300 659 467
    • :Ìý1300 22 46 36
    • :Ìý1800 650 890

  • Other

    General:

    • For services in South Australia - 
    • For sexual health and relationship wellbeing in South Australia - 

    Support for men:

    • : 1300 78 99 78

    Support for LGBTQI*:Ìý

    • LGBTIQ+ Violence Service (National):Ìý1800 497 212
    • Ìýanonymous and free LGBTI peer support and referral for people in Australia: 1800 184 527

    Support for Aboriginal and Torres Strait Islanders:

    • ÌýprovidesÌýcontemporary culturally based health and social and emotional wellbeing services.

    Migrant and refugee services:

How to respond

What to do if someone in the University community informs you that they have experienced behavioural misconduct, including sexual misconduct.

Often individuals who have experienced behavioural misconduct, including sexual misconduct, will approach a trusted member of the University community to disclose what has happened to them. Providing support and assistance to an individual in these circumstances can have a positive impact on their experience. This information is designed to assist you to know what to say and how to respond in these circumstances.

This quickÌýreference postcardÌýmay help you provide first responder support to staff, colleagues, students or peers. This can be printed or downloaded onto your desktop.

Those at the universityÌýwho are in a leader/supervisor role may also find this information sheet on demonstrating supportive behaviours helpful.Ìý

However, you should be mindful of the impact providing this support may have on you personally and if you are not in a position to provide support yourself, encourage the person to look at the relevant sections on this page support options suitable for them.Ìý

  • 1. Provide immediate supportÌý

    Suggestions of what to say or do if someone makes a disclosure or report to you:Ìý

    • Find a safe and private space to speak with them.Ìý

    • If you feel comfortable to do so then, listen without judgement or without interrupting whilst they tell you what has happened to them.Ìý

    • Allow them to express how they feel, acknowledge any emotional impact they are expressing and reflecting the words they use to describe the incident.Ìý

    • Ask about their safety – psychological and physical – on and off campus. Ìý

    • Let them know you are sorry this has happened to them and state that it is not their fault.Ìý

    • Tell them you will do what you can to help them.

    • Provide them with information about the University's support services.Ìý
      • Specialist support services are available for sexual misconduct matters, such as sexual assault specific counselling supportÌýfor students, as well as specialist external services like Ìýor emergency and medical services.Ìý

    • Explain they have options and are in control of what to do next, including making a report or disclosure to the University, and/or reporting to the police. Disclosures can be made anonymously.  Ìý

    • Support them to be linked into the correct person to further discuss what they want to have happen next.ÌýÌý

    The University offers regular face to faceÌýBrief Recognise and Respond (to SASH disclosures)Ìýtraining for both staff and students, which provides education and guidance on what to do if someone makes a report or disclosure to you.

    ‘Sexual Harassment and Sexual Assault: What are the drivers and how can staff respond’Ìýstaff training is available to all staff viaÌýMyUniÌýand is a mandatory induction module for all new fixed term and continuing University staff.ÌýÌý

  • 2. Report the incident to the University (identified or deidentified)Ìý

    The University wants to know what has happened to allow us to address the issue where appropriate and ensure appropriate support is provided to the person who has made the report. The Integrity Unit is the central area for raising these concerns and will ensure that appropriate support is provided to the individual.Ìý

    AÌýreportÌýmeans a disclosure or a complaint of misconduct.

    AÌýdisclosureÌýis made by a person who is seeking support or wants to report the incident, and who does not want the University to take action in response to their report at this time.

    AÌýcomplaintÌýisÌýa report made by an individual that wants the University to take action.Ìý

    For staff who have a student come to them to report an incident

    • Advise the student that you will notify the Integrity Unit with the information they have providedÌýand reassure them that you will not disclose their personal information without their consent.Ìý

      • If they are comfortable with their identityÌýbeing provided, staff at the Integrity UnitÌýwill contact them with more information about their options.ÌýÌý

      • If they are not comfortable with you providing their identity to the Integrity Unit, you should make a deidentified report to the Integrity UnitÌýby contacting the IntegrityÌýUnit on 8313 0609 or e-mailÌýintegrityunit@adelaide.edu.au.

    • If they prefer, they can report the matter to the Integrity Unit directly by completing the online form onÌýtheÌýSafer Campus Community website, or by phone 8313 0609Ìýor emailÌýintegrityunit@adelaide.edu.au.Ìý

    For staff who have another staff member come to them to report an incident

    • Provide immediate support as outlined above in part 1 Ìý

    • If you have management responsibility for the staff member raising the concern, or for the person the report is about, you can receive the report from the staff member on behalf of the University. Advise the staff member that you will notify the information they’ve provided to the Integrity Unit and they will be contacted with more information about their options.ÌýÌýÌý

    • If they prefer, they can report the matter to the Integrity Unit directly by completing the online form, or by phone or email.Ìý

    • If they are not comfortable with you providing their identity to the Integrity Unit, you should make a deidentified report to the Integrity Unit.ÌýÌý

    • If you do not have management responsibility for the staff member raising the concern, or for the person the report is about, encourage the staff member to consider reporting the matter to the University by completing the online form, by contacting the Integrity Unit by phone or by email, or by reporting the matter to a trusted line manager or HR Advisor.Ìý

    • If you are unsure what to do, you can contact the Integrity Unit via e-mail integrityunit@adelaide.edu.au or via phone on 8313 0609.

    For students who have a student come to them to report an incident

    • Provide support as outlined above in part 1Ìý
    • If students have a friend or peerÌýtell them aboutÌýan incident, they should encourage the student to visit this Safer Campus CommunityÌýwebsite for reporting and support options, including bothÌýon and off campus.

DebriefingÌý

If someone has disclosed their experience of sexual misconduct to you, you may find it helpful to talk to an appropriately qualified person afterwards. Debriefing is an opportunity to receive emotional and psychological support following a stressful event.Ìý

Students can access the University counselling service and staff can access the Employee Assistance Program, or both staff and students can call (1800 737 732) for phone or web based debrief support or counselling.