MyUni Support

The Learning Systems Team offers advice and technical support for MyUni (Canvas) Learning Management System and associated tools (such as Echo360, Turnitin, and Feedback Fruits).

Our friendly service is provided via our dedicated Help Desk, the MyUni Knowledge Base, and by Virtual Meeting Bookings at your convenience. Please don't hesitate to get in touch.

Book a Virtual Support Session (Staff)

Person wearing a headset observing a laptop

Support for Staff

Support for staff is provided during business hours by the Adelaide-based MyUni Support Team weekdays from 9am to 5pm (ACST).

Outside of business hours calls are re-directed to the International Canvas Support Team.

Additionally, the Live Chat feature with Canvas Support is available 24/7 here:

  • Call the Help Desk

    Tel: +61聽8聽8313聽3000

    Option 3 for MyUni Support,
    Option 1 for Staff

  • Self-Help Guides

    For self-help guides, try the .

  • Submit a Support Request

    with MyUni Support via the MyIT Portal.

Support for Students

We have a wide range of ways you can find the solutions you need!

  • Call the Help Desk

    Tel: +61聽8聽8313聽3000

    Option 3 for MyUni Support,
    Option 2聽for Students

  • Self-Help Guides

    For self-help guides, try the .

  • Submit a Support Request

    with MyUni Support via the MyIT Portal.