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If you want to access any of the HELP schemes (HECS-HELP, FEE-HELP, SA-HELP or OS-HELP) you must provide your valid TFN to the University.

Importantly, you need to make sure that your TFN, and all your personal details (first, middle and last names, date of birth, addresses) you have provided to the University, match exactly with the details recorded for you with the Australian Taxation Office (ATO). If any details do not match, you will not be able to access HELP.

You can check your  and personal details you have recorded with the ATO via your  (ensure you have linked the ATO to your myGov account), or call the ATO on 13 28 61.

If you wish to access HELP but don't yet have a TFN, it is important that you apply for one early.

Once you have received your TFN from the ATO, you can enter it in .

If you have not received your TFN by ten days before the census date, you must provide the University with a Certificate of application for a TFN issued to you by the ATO. Please note, an Australia Post receipt is NOT acceptable evidence of an application for a TFN.

You can submit the Certificate of application via email to ask.studentfinance@adelaide.edu.au.

If you have submitted the above evidence to the University, you will still need to enter your TFN in Access Adelaide as soon as you receive it from the ATO.