Student Complaint Appeals Committee

The Student Complaint Appeals Committee is a committee of the University that hears student appeals in certain circumstances.

The Committee has the power to determine one of the following outcomes:

  • grant your appeal;
  • endorse any previous decisions or determinations relevant to your complaint;
  • recommend a review of procedures;
  • recommend changes to program rules, academic or administrative policies or procedures;
  • dismiss the appeal;
  • determine an alternative resolution.

Please note that your appeal will only be referred to the Student Complaint Appeals Committee for its determination, if it is assessed to have grounds by Student Affairs under a preliminary assessment and there is no mutually agreeable resolution achieved.

If your appeal is referred to the Committee, you will be advised in writing, via your University email account, in a timely fashion of:

  • the names of听the Student Complaint Appeal Committee members;
  • your rights and responsibilities;
  • the time, date and venue for the Committee hearing.

You may attend the Committee hearing and be accompanied by a support person.

You can expect to be advised in writing of the outcome of the Committee's determination, via your University email account, in a timely fashion.


Enquiries

Any enquiries regarding the Student Complaint Resolution Policy can be directed to the Student Grievance and Conduct Advisors in Student Affairs.

Contact Student Affairs