News: Competition and Consumer Act
The promise of education cannot be guaranteed
The University has a lot to offer students including access to the knowledge, skills and experience to build a future career. But great education services are no guarantee of future outcomes.
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Students have a lot to learn, but they are always right under Australian Consumer Law
Good service is often summed up by the phrase 鈥渢he customer is always right鈥. The idea being that if you look after your customer, they will look after you - or at least, not give you a bad review.
More healthy competition in new laws
Recent amendments to the (CCA) update the rules that apply to the University's commercial activities with competitors, suppliers, retailers and consumers.
Good deals from third parties? Don鈥檛 force the issue!
When it comes to the University鈥檚 dealings with suppliers, retailers and students, the (CCA) lays down the law.
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