Planned upgrade to IT services

Posted on Sep 2 2021 by

What’s happening

Between 5pm Friday 3rd September and 9am Monday 6th September, the University’s Finance Systems (inc. eProcurement) will be unavailable while annual maintenance upgrades are implemented.

As a result, several other core University IT services will experience service interruptions during this time, including:

  • Online Shop
  • Canvas Catalog
  • Supplier Invoices and Online Reimbursements (Kofax)
  • Student Banking details site
  • Johanna Briggs Institute (JBI) Payment Processing (Arlo/JAAS)
  • Fund Raising and Donation (Raisers Edge) Payment Processing

What you need to do

  • On Friday 3rd September – log out of the Finance System by 4 pm
  • On Monday 6th September – restart your internet browser and clear your temporary internet history before accessing the systems. 

Guides on clearing your history can be found on the ITDS website.

For more information

If you have any questions, please contact the ITDS Service Desk any time on +61 8 313 3000 or servicedesk@adelaide.edu.au

Tagged in operations, systems, procurement, peoplesoft